Terms of Service

These Terms of Service govern your use of merqosa.com and purchases made from Merqosa. By accessing the website or placing an order, you agree to these Terms.

1. ELIGIBILITY

You must be legally capable of entering into a binding agreement in your jurisdiction. You may not use our website or products for unlawful purposes.

2. PRODUCT INFORMATION

We make reasonable efforts to display product descriptions, ingredients, dimensions, colors, images, and prices accurately. Actual packaging, color, appearance, or labeling may vary slightly because of manufacturing updates, screen settings, or lighting.

Always review the product label, ingredient list, warnings, and instructions before use. The physical product label controls if website information differs from the product received.

3. PERSONAL-CARE PRODUCT NOTICE

Personal-care, hair-care, and scalp-care products are intended only for their labeled cosmetic or personal-care purposes. Unless expressly stated and legally authorized, our products are not intended to diagnose, treat, cure, or prevent any disease.

Results vary by person. Perform a patch test when appropriate. Stop use and seek professional advice if irritation or an adverse reaction occurs.

4. CLEANING PRODUCT SAFETY

Use cleaning products only as directed. Keep products away from children and pets. Avoid contact with eyes and do not ingest products.

Do not mix cleaning products with bleach, ammonia, acids, or other chemicals unless the product label specifically states that doing so is safe.

5. ORDERS

We may accept, reject, limit, or cancel an order for reasons including suspected fraud, pricing errors, inventory problems, shipping restrictions, or unauthorized resale.

An order confirmation acknowledges receipt of your order but does not necessarily constitute final acceptance.

6. PRICING AND PAYMENT

Prices are shown in the currency displayed at checkout. Taxes, delivery charges, and duties may be added where applicable.

If a material pricing error occurs, we may cancel the order and issue a refund or contact you for authorization before continuing.

7. RETURNS AND REFUNDS

Returns, exchanges, and refunds are governed by our Return & Refund Policy.

8. INTELLECTUAL PROPERTY

Website text, graphics, logos, photographs, videos, design elements, and other content are owned by or licensed to Merqosa and may not be copied, reproduced, distributed, or commercially used without permission.

9. PROHIBITED USES

You must not misuse the website, introduce malicious code, interfere with security, scrape content without authorization, commit fraud, impersonate another person, or violate applicable law.

10. THIRD-PARTY SERVICES

Our store is hosted by Shopify and may use third-party payment, shipping, analytics, advertising, and application providers. Third-party services may be governed by their own terms and privacy policies.

11. DISCLAIMER OF WARRANTIES

To the fullest extent permitted by law, the website and services are provided on an “as available” basis. We do not guarantee uninterrupted access or that every product will produce the same result for every customer.

Nothing in these Terms excludes warranties or consumer rights that cannot legally be excluded.

12. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Merqosa will not be liable for indirect, incidental, special, or consequential losses arising from use of the website or products.

This limitation does not apply where liability cannot legally be limited or excluded.

13. INDEMNIFICATION

To the extent permitted by law, you agree to indemnify Merqosa against claims arising from your unlawful misuse of the website, violation of these Terms, or infringement of another person’s rights.

14. GOVERNING LAW

These Terms are governed by the laws of USA, without excluding mandatory consumer protections that apply where you live.

15. CHANGES

We may update these Terms when our services, practices, or legal obligations change. Updated Terms become effective when posted, unless applicable law requires otherwise.

16. CONTACT

Email: support@merqosa.com
Business name: 
Address: